Privacy Policy

Polaris Healthcare Consulting Ltd

Last updated: 10 May 2026

Introduction

Polaris Healthcare Consulting Ltd ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website at polarishealthcareconsulting.com (the "Website").

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Please read this policy carefully to understand our approach to your personal data.

Who We Are (Data Controller)

Polaris Healthcare Consulting Ltd is the data controller responsible for your personal data. If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Email: info@polarishealthcareconsulting.com

Website: polarishealthcareconsulting.com

What Personal Data We Collect

We only collect personal data that you voluntarily provide to us via our Website enquiry form. This includes:

Your name
Your contact details (email address and/or telephone number)
Your enquiry or message

We do not require you to create an account or register to use our Website. We do not collect any special category data (such as health, financial, or biometric data) through our Website.

How We Collect Your Data

We collect personal data in the following way:

Enquiry form: When you complete and submit the contact form on our Website, the information you provide is sent directly to us via email.

We may also automatically collect certain technical data when you visit our Website, such as your IP address, browser type, and pages visited, through standard web server logs or analytics tools (e.g. Google Analytics). This data is used in aggregate form and is not used to identify you personally.

Why We Use Your Personal Data (Legal Basis)

We use the personal data you submit through our enquiry form for the following purposes:

To respond to your enquiry: We process your data to read and respond to your message. Our legal basis is legitimate interests (Article 6(1)(f) UK GDPR) — it is in both your interest and ours to be able to communicate about your enquiry.

To maintain records of communications: We may retain a record of your enquiry and our response for internal administrative purposes. Our legal basis is legitimate interests.

We will not use your personal data for marketing purposes unless you have given us your explicit consent to do so.

How Long We Keep Your Data

We will retain your personal data only for as long as is necessary for the purposes for which it was collected. In practice, this means:

Enquiry data is typically retained for up to 12 months from the date of your last correspondence with us, after which it is securely deleted.
If you become a client of Polaris Healthcare Consulting Ltd, different retention periods may apply under our client engagement terms.

Who We Share Your Data With

We do not sell, rent, or trade your personal data to third parties.

We may share your data with trusted third-party service providers who help us operate our Website and communicate with you (for example, our email service provider or website hosting provider). These parties are contractually obligated to keep your data secure and to use it only for the purposes we specify.

We may also disclose your data where required to do so by law, court order, or regulatory authority.

International Data Transfers

Where we use third-party tools or service providers that may transfer your data outside the UK, we ensure that appropriate safeguards are in place in accordance with UK GDPR requirements (for example, UK adequacy regulations or standard contractual clauses).

Cookies and Analytics

Our Website may use cookies and similar tracking technologies to improve your browsing experience and to understand how visitors use our Website.

Cookies are small text files stored on your device. The types of cookies we may use include:

Essential cookies: Necessary for the Website to function correctly.

Analytics cookies: Help us understand how visitors interact with our Website (e.g. Google Analytics). These are anonymised and do not identify you personally.

You can control and manage cookies through your browser settings. Please note that disabling cookies may affect the functionality of our Website. Where required by law, we will ask for your consent before placing non-essential cookies.

Your Rights Under UK GDPR

Under UK data protection law, you have the following rights in relation to your personal data:

Right of access: You have the right to request a copy of the personal data we hold about you.

Right to rectification: You have the right to ask us to correct inaccurate or incomplete data.

Right to erasure: You have the right to ask us to delete your personal data in certain circumstances.

Right to restrict processing: You have the right to ask us to limit how we use your data in certain circumstances.

Right to object: You have the right to object to our processing of your data where we rely on legitimate interests as our legal basis.

Right to data portability: You have the right to receive your data in a structured, commonly used format in certain circumstances.

To exercise any of these rights, please contact us at info@polarishealthcareconsulting.com. We will respond to your request within one calendar month.

Right to Lodge a Complaint

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection supervisory authority.

Website: www.ico.org.uk

Telephone: 0303 123 1113

We would, however, appreciate the opportunity to address your concerns directly before you approach the ICO, so please contact us in the first instance.

Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or destruction. However, please be aware that no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of data transmitted to us electronically.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:

Polaris Healthcare Consulting Ltd

Email: info@polarishealthcareconsulting.com

Website: polarishealthcareconsulting.com